We ship all our jewelry in heat-sealed bags. For hygienic reasons and due to the nature of body jewelry, we cannot accept exchanges or returns once the seal is broken — there are no exceptions to this policy. Please inspect jewelry carefully prior to unsealing your package. We reserve the right to deny unreasonable returns or exchange requests.
We will accept exchanges and returns on eligible unworn jewelry still in its original heat-sealed packaging for up to 30 days after the date of original purchase.
To start your return, please see our return policy page for more info.
For wholesale warranty policies, please click here.
